We are committed to protecting and respecting your privacy.
1. What information do we collect and how do we collect it?
1.1 Information you provide to us. When you use this Website (by filling out a form, opening an account, posting a comment or placing an order), contact us by post, telephone, email or SMS, participate in a competition or promotion or report a problem with this Website, we may collect, store and use certain personal information that you disclose to us. The information we collect from you may include your title, name, address, e-mail address, birthday, phone number, financial and credit card information.
1.2 Information we collect about you. With regard to each of your visits to this Website we may automatically collect the following information: technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform. We may also automatically collect the full Uniform Resource Locators (URL) clickstream to, through and from this Website (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number. We partner with third parties who may collect anonymous usage or statistical data through your use of our website. These third parties may collect similar information about your online activities over time and across third party websites through your use of our website.
1.3 Information we receive from other sources. We work, from time to time, closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them. We may use the services of third parties to collect and use anonymous information about your visits to and interactions with our website through the use of technologies such as cookies to personalise advertisements for goods and services
2.2 You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
|Name of Cookie||Purpose of Cookie|
|__zlcmid||This cookie stores Zopim Live Chat ID to identify the device during visits.|
|_cs_id||Includes user ID- 13 months (according to the default value, but it can be administered on the account).|
|_cs_s||Includes number of pages viewed in the current session. Then, it is followed either by “.0” or by “.1” (the latter allowing to include a visitor to their complete session recording service: HTML background and all mouse movements). Duration- 30 minutes.|
|_cs_v||Allows to include a visitor to the errors sending system.|
|_dc_gtm_UA-6026178-1||This cookie collects information in an anonymous form.|
|_ga||This cookie is used to distinguish users.|
|_gali||This cookie is used to check how many unique visitors Dune has per page.|
|_gid||Used to distinguish users and stores session IDs.|
|_mibhv||This cookie is used for general purpose behavior tracking, outside of the context of any specific campaign.|
|_uetsid||Universal event tracking, which enables Microsoft to identify end user visits to your site.|
|AKA_A2||Is an akamai cookie used by feature such as adaptive acceleration. Adaptive Acceleration(A2) is Akamai’s intelligent platform that continuously applies performance optimizations with zero development effort.|
|ASPSESSIONIDSWTQSBTB||This cookie creates a non-identifiable id – which we use to track non personal information.|
|crl8.fpcuid||Is an anonymized user id for tracking engagement within your domain. We need this to provide more accurate tracking because third party cookies (our `crl8.cuid`) dropped on our domain are not supported by certain browsers, notably Safari, which is a significant portion of web traffic from mobile devices. As an example, Google Analytics uses first party cookies as well to track users and sessions.|
|CurrentCustomerDune1||This is a multi-purpose cookie that allows this Website to remember you next time you return. It will remember your login, and any items added to your basket.|
|dmSessionID||Enables to track when email campaign recipients land on the target website. This enables the effectiveness of a campaign.|
|emsignupDune1||This cookie is to stop the newsletter sign up pop-up from showing once the customer has either subscribed/clicked on the close icon in the newsletter lightbox.|
|hjs_di||A unique id that Hive assign to the device.|
|hjs_ses||A unique id representing the last browser session (re-generated after 30 minutes of inactivity).|
|mmapi.store.p.0||Contains cookies to store anonymous identifiers. Persistent storage set for a duration of one year from the visitors last visit on the site. Examples of data stored; customer profile information, campaign data and external visitor IDs.|
|mmapi.store.s.0||Session storage set for the duration of the browser session. Stores the following data; postponed actions, personalisation criteria and campaign data.|
|msc6223||This cookie contains all first party cookies detailed here.|
|recordID||This cookie is a unique user identifier, which enables persistent linking of behaviour on the site to a particular user and email campaign response.|
|session||This cookie is used to collect information about how visitors came to this Website. We use the information to compile reports and to help us improve the Website. The cookie collects information in an anonymous form, including the website where the visitor has come from.|
|MPEL||Provides automated translation and records your preferred language.|
|__atuvc||This cookie enables visitors to share content with a range of networking and sharing platforms. It stores an updated page share count.|
|__atuvs||Ensures you see the updated count if you share a page and return to it before the share count cache has updated.|
|_cs_ex||Allows to exclude of a visitor from data collection. Duration- 30 days.|
|BasketDetailsGBPDune1||This is to store the previous currency.|
|order||This is to store the listing page order.|
|recentlyViewed||This cookie is used to generate a history of the products you have browsed while on this Website. The information may be displayed in the recently viewed section of the product detail page but is not used for any other purpose.|
|securesession||This is to keep a session active while customers are logged in.|
|_gat_UA-6026178-1||This is a pattern type cookie, where the pattern element on the name contains the unique identity number of the account or website it relates to. It is a variation of the _gat cookie which is used to limit the amount of data recordered by Google on high traffic volume websites.|
|JSESSIONID||This is a cookie in J2EE web application which is used in session tracking. It manages website resources to improve performance and the user experience.|
3. How your information is used
3.1 By using this Website or purchasing any products through this Website, you agree that your personal information may be used by us, and by carefully selected third parties chosen by us, for any of the following purposes:
- to provide you with a personalised browsing experience when using this Website;
- to fulfil any contractual agreements between you and us (for example when you place an order for products through this Website);
- to send you details (including by post, phone, e-mail or SMS) of other products which we think may interest you, where you have consented to this and share your information with third parties for this purpose, unless you inform us that you do not want to receive these details;
- to comply with legal and regulatory requirements;
- to manage any account that you hold with us;
- to assess, operate and improve this Website and the services provided through it;
- to ensure that content from this Website is presented in the most effective manner for you and for your computer; and
- to notify you about changes to this Website or our service.
3.2 In addition to the use of your personal information described above, we may also use your information to create anonymous data for market profiling purposes which may be used by us and shared with our group of companies or third parties.
3.3 We will not share your information with third parties in order for that third party to provide direct marketing communications to you, unless it relates to a specific activity which we are undertaking with a third party (e.g. a competition) and you have provided your consent for such use. Such activity will have its own terms and conditions relating to the way in which your information may be used.
4. Disclosures of your information
4.1 We may share your information with selected third parties including:
- business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you; and
- analytics and search engine providers that assist us in the improvement and optimisation of this Website.
4.2 We may also disclose your personal information to third parties in the following events:
- if we were to sell or buy any business or assets, in which case we may disclose your personal information to the prospective seller or buyer of such business or assets;
5. Where do we store your personal information
5.2 All information you provide to us is stored on our secure servers. All payments are provided through a trusted third party payment service provider. Please see their terms and conditions for further information on the way they treat your payment details.
5.3 Where we have given you (or where you have chosen) a password which enables you to access certain parts of this Website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
5.4 Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your data transmitted to this Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
6. Your Privacy Rights
6.1 You have the right to contact us (see paragraph 10 below) in order to find out what information we hold about you (please note that a small fee may be payable) or to access or correct any information we hold about you.
6.2 To unsubscribe from marketing emails at any time, please click on the unsubscribe link at the bottom of any marketing email and update your account preferences. You may also contact us to inform us if you do not wish to receive any marketing materials from us.
6.3 This Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal information to these websites.
In accordance with applicable data protection law, we will adopt appropriate security procedures to help prevent unauthorised access to your information.
If you have any questions about how we collect, store and use your information, please contact us by emailing email@example.com or contacting us at the address below:
ARASTA International Investment / Callizio
Prof. Dr Ahmet Taner Kışlalı, Çayyolu Park Caddesi, 2864. Cd. No:40, D:M, 06810 Çankaya/Ankara, Türkiye
+90 312 235 20 18